FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to heyward-daniel@aramark.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of Meal Plans to meet your on campus dining needs. Meal Plans start on Tuesday, 10th January 2017 for dinner service and end Saturday, 13th May 2017.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan.

How can I purchase a Meal Plan?

You can purchase your meal plan by clicking here.

Are Meal Plans required?

Participation in the dining experience is a fundamental part of developing community among resident students. For this reason, participation in a Meal Plan is mandatory for freshman and sophomores living on campus.

Freshman and Sophomore students are required to be enrolled in the 14, 18 or Carte Blanche Plan. Please note that class standing is determined by the Registrar's Office. The 10 Weekly Meal Plan is not available to freshmen. New students, including Freshmen, Sophomores and transfers are automatically enrolled in a 18 Meal Plan. This is the default Meal Plan. Sophomores are permitted to purchase the Block 150.

Transferring to an exempt residence hall does not necessarily result in an automatic change or removal of the dining plan. It is strongly recommended that all students verify Meal Plan status by visiting the MyAccess website before each semester, or during the Meal Plan enrollment period at the beginning of each semester to avoid unnecessary charges. There will be a prorated charge for Meal Plans which are cancelled after the semester begins.

Accommodating Dietary and Religious Restrictions and Exemptions

Georgetown Dining offers a variety of dining options for students with food allergies and other dietary restrictions and works with individuals to develop a dining plan to accommodate their needs. Full ingredient information is available on our online menus and the top eight allergens are identified for all menu items. Students with food allergies, medical conditions that require special diets, and religious related dietary restrictions are encouraged to meet with the Registered Dietitian to learn more about accommodations available through Dining Services. Contact Ivy Mumo, Registered Dietitian at im387@georgetown.edu.

What are Flex Dollars?

Flex Dollars are accepted as payment at all on campus restaurants and are added to meal your Meal Plan upon purchase. They are loaded right on your Student ID card, so there is no need to carry around cash or another card!
 
IMPORTANT – Before you change your Meal Plan, please read the following:

The Flex Dollars that come with the purchase of the 18, 14 and 10 Meal Plan, or the Block 150, Block 115, Block 60, and Block 25, are nonrefundable. If a 18, 14, or 10 Meal Plan, or Block 150, Block 115, Block 60 or Block 25 is canceled or switched to another plan, the Flex Dollars are not refunded, and remain available in your flex dollar account for use throughout the semester. The Flex Dollars that come with the purchase of any new plan will be added to your Flex Dollar account. Flex Dollars must be used within each semester, and will not be carried over between semesters. Flex dollars expire at 11:59 p.m. on Saturday, May 13th 2017 for Spring 2017; any unused flex dollars become forfeited thereafter.

LOAD FLEX DOLLARS HERE >>


As an example:
If your original Meal Plan is the 18 Weekly Plan with $220 in Flex Dollars, and then you change it to a 14 Weekly Plan with $75 Flex Dollars, this means you will have $295 Flex Dollars to spend by the end of the semester.
Flex Dollars are non-refundable and keep accumulating with every Meal Plan purchase/change.

What are Debit Dollars?

Debit Dollars may be used at on campus restaurants as well as other University services. There is no minimum balance, over draft fees, or hassles! Debit Dollars can be purchased by clicking here, or by visiting kiosks located across campus.

What if I want to change my Meal Plan?

Changes or cancellations can be made within the first two weeks (January 11th - 25th 2017) of the Spring semester and is subject to a pro-rated charge based on the number of days enrolled in the Weekly Meal Plan, or the amount of meals used in the Block Plan. For Weekly Meal Plans, there will be a charge for the number of days enrolled in the plan being terminated, and a credit for the number of days elapsed before enrolling in the new plan. For Block Plans, there will be a charge for the meals eaten in the Block Plan being terminated. If you are enrolling in a Block Plan after the beginning of a semester, you will be charged for the full set of meals in the Block Plan.

All Flex Dollars are nonrefundable, and balances will remain on your account for you to use for the entire semester. Flex dollars expire at 11:59 p.m. on Saturday, May 13th 2017 for Spring 2017; any unused flex dollars become forfeited thereafter.

You can change your Meal Plan by clicking here.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Can I carry meals over to the next semester?

No, all meals expire at the end of the semester.

Can I treat a friend to a meal?

Meal Plans are nontransferable and are reserved for the Meal Plan holder only. However, you can always treat a friend using one of your two guest meals, flex or debit dollars.

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.